Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue. In the current code, selecting “Pre-add Matches” displays the full history of all pre-add returns received to date. In the updated release, the pre-add match queue will only display the most recent pre-add return. To view prior pre-add returns under the new code, users should go to Claims > History > Pre-add Return. That section will provide the same historical view available today, including the ability to download text files and drill into any processed pre-add return.

Keywords

pre-add match queue

pre-add returns history

Claims History Pre-add Return

most recent pre-add return display

download pre-add return text files