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Training Course 1
Pre-Match Queue
Pre-Match Queue
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Video Transcription
Video Summary
The video explains changes to the pre-add match queue. In the current code, selecting “Pre-add Matches” displays the full history of all pre-add returns received to date. In the updated release, the pre-add match queue will only display the most recent pre-add return. To view prior pre-add returns under the new code, users should go to Claims > History > Pre-add Return. That section will provide the same historical view available today, including the ability to download text files and drill into any processed pre-add return.
Keywords
pre-add match queue
pre-add returns history
Claims History Pre-add Return
most recent pre-add return display
download pre-add return text files
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